I wanted to let you know that everything arrived yesterday. All of my household goods were delivered to my apartment here in Bolzano, and I am now surrounded by totes and packing materials, which is the best kind of mess to have after sleeping on the floor for over two months. I slept in my own bed last night for the first time since leaving the United States, and I cannot tell you how good that felt.

I also wanted to take a moment to properly thank you. Since our very first call to your last email, you were always kind always patient and always willing to go above and beyond to help me. You answered my questions, you followed up when things were unclear and you never made me feel like I was being a burden, even when I know that you probably had a lot going on.

But beyond the professional help, what stayed with me the most was your genuine warmth regarding my health situation. That is not something you had to do and it meant more to me than you probably realize. Moving across the world while dealing with health challenges can feel very isolating. Your kindness made a real difference during some of my hardest days.

With sincere gratitude to UPakWeShip

Bruno

International Moving Doctor says “ thank you Bruno for the kind words about UPakWeShip and our General Manager Natalie. I totally agree that she is the best”

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