Our website has never been more user friendly. We listened to our customer feedback, and we are confident to say that we have delivered.

So, what’s changed?

Well to start with, we’ve changed up the design to maximize efficiency and offer a better online experience for all of our customers – everything is displayed in your dashboard as seen below.

We now have the option to book insurance directly through the hub, rather than by reaching out to your shipping coordinator. You set the value of the insurance, and our insurance policy costs 2.5% of the values you put on your items and only 2% if the value is over $30,000.

Unsure of your customs forms? Don’t worry, simply select which applies to you and your move through our Customs Forms page.

Need to reach out to the UPakWeShip team? We’re right on hand with our Customer Support forms – you can even secure your collection date online.

And if you’re looking to transfer your USD into a foreign currency, our friends at CurrenciesDirect can help.

Our new Customer Hub was designed for you – our customers. We want your moving experience to be as smooth as possible, which is why it’s important your online experience is too.

You can access the new dashboard here. We hope you enjoy it as much as we do!

The post Introducing the New UPakWeShip Customer Hub! appeared first on UPakWeShip.

upackweship.com

Great Moving Review for moving to England

From beginning to end, this was an extremely professional service.    Nothing was too much trouble for any of the staff involved.  Alicia in Customer Services deserves a special mention – I agree with other reviews, this lady is the most helpful customer services rep I have ever come across.  We used a container in the past for our larger items (using another firm) and some items were damaged in transit.  However, our cardboard box and it’s contents arrived completely intact!  Fantastic service from beginning to end – thank you!

The post Moving to Europe with a U Box, “Extremely Professional” appeared first on UPakWeShip.

Aug 03, 2013 by Ally

We moved from California to Sweden, and had been searching for moving companies (frustratingly) for a long time. I’d received lots of crazily high quotes from movers until I stumbled across the UBox flat rate service.

I was skeptical that the reasonable price would truly include everything, but was happily proven wrong! Our UBox was delivered to our US apartment, cleared customs at both ends and came straight to our new place in Malmö, Sweden with no extra charges.

We loved the concept of being able to pack your own stuff in your own time (we managed to fit quite a lot into our box), whereas other companies tried to force you to use their packers.

Only had a couple of small hiccups with the UBox being collected in the US after we’d packed it (the company used to transport the box to the port got lost and never showed). However, after speaking with the UPak team the pickup was rescheduled for the next day. I’m glad the UPak ‘tips’ said to add an extra day or so before our flight out of the country!

On the Sweden side we had a little communication confusion with the delivery day, but it was rescheduled and the box arrived safe and sound.

Overall, great communication, rates and service! Tack så mycket!

International Moving To Sweden

The post UPakWeShip Moving Review appeared first on UPakWeShip.