U Crate 200 FAQ

Does the U-Crate 200 come with a rain cover like the U Crate 50 or 100?

No, it does not but as you are loading at a terminal, it spends all its time under cover, so no cover is needed.

What are the internal dimensions of the U-Crates and how many cu ft do they hold?  

All the dimensions are in the slide presentation on each U Crate service page.

Can I ship my stuff across before I get my baggage certificate?  

For U Crates and pallets, we don’t need a baggage certificate. We only need this for self-load 20 & 40 ft containers. 

Can I take liquids like perfume and shampoo?  

Small quantities of them yes, sealed in a zip lock baggy and then put in a box. Don’t ship bottles that have already been opened though in case they leak.

Can I load furniture safely in a U Crate 200? 

Yes, we suggest wrapping the item in movers’ blankets that you can buy at any self-store or U Haul store. Make sure you number and label it as well.

Can I collect the U Crate 200 from the terminal in a truck, load it on the truck at my house and bring it back to the terminal? 

Yes, you can, just make sure there is enough height in the back of the straight truck to erect the U Crate 200 and get a forklift to lift it a few inches and take it through the open truck doors once you are back at the terminal.

How detailed does the packing list have to be? 

Keep the packing list simple, no quantities are needed and if you can categorize items such as saying kitchen items rather than saying pots, plates, and cups, that will work just fine.

How long does it take to get my U Crate kit? 

If you are in the East or Mid-west, then on average 4-5 business days. If you are the west coast, then it can be up to 5-10 business days. 

Does the kit itself include the total 2000lbs allowable? 

No, the kits are about 150lbs, and we allow for that.

How do I put it together?

It’s very easy, no tools are required, and we send you Instructions by email in a PDF.

Any Do’s or Don’ts for shipping?

Many! Do not pack any opened bottles in case they leak. Do not pack guns, ammunition, food, and anything hazardous including cleaning materials. Do not use an unlicensed company with a cheap rate. If the price sounds too good to be true it is probably a fraud! We ship large volumes and therefore get slightly better rates than most and keep overheads low, therefore our prices are good. If you find a rate much lower than ours, be very careful, there are a lot of cowboy operators that will give you a very cheap price and once they have your things, they will find an excuse for doubling your price. Do use licensed professionals. In the USA, you need to have a license from a government division called the Federal Maritime Commission (FMC) to carry out international moving from the USA. Do not use any company that does not have an FMC license in the USA. Make sure your boxes are all packed tight and well-taped shut. Make sure your name is on all pieces. 

I saw some negative as well as positive comments about you, why is that? 

As much as we try, we are not perfect, but we have far more great reviews than bad, and always make sure we make things right. Unfortunately, negative remarks rank a lot higher than positive on the internet and we also have some negative remarks that we know are not true. There are remarks about delivering books on Google that aren’t even related to our company! We have lots of great reviews posted by customers here.

Your competitor says I am not allowed to pack my own stuff?

This is an old wife’s tale so that they can make lots of money sending in cheap labor to pack up your belongings in your house. Truth is with our system, documentation, and security checks even though you have packed your items yourself, your shipment is no more at risk than if a local mover packed your boxes for you. Customs and Security agencies will now often X- Ray your shipment or the container in which it has been loaded so they can see what is in the boxes whoever packed it. Some movers will even go as far as to say it is against the law to pack your items yourself, but if that’s the case how come we have been in business in the USA since 1994 and have 2 government licenses? You don’t need strangers packing up your things in your house!

What documents do I need to clear customs at destination for my pallet? 

For Europe, normally just a copy of your passport, packing list and a simple customs form to complete is enough in most cases. If moving to the UK, check on the TOR requirements available on our website. Australia and New Zealand needs an additional form.

Can I store my shipment? 

We can normally store your shipment at our shipping terminal at origin or at the destination warehouse prior to final delivery, just let the coordinator know and they can quote the current rates.

How do I proceed and book this service?  

Please email the person that emailed you the quote and let them know you would like to accept the quote and proceed, thank you.

One company door to door, operations in USA, Canada, Europe, and the UK!