I moved from Aspen, Colorado to Dijon, France with the 100 container. Overall experience was excellent. That said, an international move is complicated and you should expect to experience stress, this has nothing to do with UPakWeShip as a company. The packing and inventory documentation process is extremely time consuming - many days - but I completed unpacking it to my home in about two hours. I had previously read some of the negative reviews before selecting Upak, but they became my clear first choice. My #1 priority was that my valuables were not damaged. I unpacked last week in Dijon, and my bicycles, artwork, culinary tools, stereo etc. were completely OK. But I listened to UPak very carefully about how to pack correctly - suggest everyone follow this to the letter. There's a loose guideline about shrink wrapping the entire container to add to the moisture protection, and increase the rigidity of the box which I recommend. I ran a couple practice packing trials indoors, and marked each box with a 3-d naming convention, L1= layer one, L1-12 is at the 12 o'clock position etc. Bottom layer was the heaviest, top the lightest. I ended up with 32 objects on the inventory list. If you have bicycles, break them down completely - forks, wheels, handlebars, derailleurs, fenders. If you pack these components properly, you will save a huge amount of space vs. a bike box. Also for my own peace of mind a taped a new Airtag in an inconspicuous area for my own peace of mind. As the container moved across the USA, and from Antwerp to Dijon, I could always confirm its location (except at sea obviously). One of the attached photos is container arrival in Dijon. Doesn't look too bad after traveling 7,000 miles!

We couldn’t be happier with our international move from Kentucky to Porto, Portugal using UPakWeShip! From start to finish, the service was professional, responsive, and just plain amazing. John and Karlee promptly and patiently answered every question (and there were many!). When we realized we had forgotten a treasured rug after our U-Unit was picked up, Karlee coordinated with Kevin so we could meet him at the warehouse, two hours away to add it to the crate. That was truly above-and-beyond customer service! The paperwork process was straightforward, the rates were clearly outlined, and there were no surprise charges or customs delays. On the European side, Marieke coordinated our final delivery, and Bob Vandamme’s team in Porto was incredibly organized. Bob even visited our apartment in advance to plan out the logistics for the delivery to our apartment. Everything arrived in great shape, and every detail was handled with care and precision. We highly recommend UPakWeShip to anyone making the big move abroad!

Excellent service all the way around! Dropped off my stuff (mostly boxes - about a pallet and a half) at UPak HQ in Charleston. They palletized and wrapped everything up, put it in a shared shipping container and shipped it to me in Wales. Took a little longer than I hoped from drop off to delivery (about 3 months), but so far - after halfway unpacked - everything looks great. Rebecca and Karlee were super easy to work with, helped me with all the paperwork, took care of UK customs and their counterpart in the UK managed the delivery perfectly.

100% satisfied customers here! Alicia on the US side and James on the UK side were both fantastic to work with. We shipped a UCrate100 from Kentucky to Liverpool, UK. It arrived within about six weeks, with everything in perfect condition (even the bubble-wrapped ceramic serving dishes). They provided thorough instructions on how to pack everything and fill out the necessary paperwork. I also appreciated that they handled the import paperwork once we provided our TOR number. We will definitely use UPakWeShip for any future overseas shipping needs.