The Service UPakWeShip provided to us was great! The only thing for me that should be better or easier is the way to upload and download the needed documents. Eventually we got everything straight.Meanwhile we got great people (John, Austen, James, Courtney,) to help us answer questions and guide us through the stressful process of moving.The Crate got through Customs without problems. It's very important to follow the instructions on filling up the required paperwork.We received the Crate short of 11 weeks from the time they picked it up in PA, USA. They usually offer 6 to 8 weeks time frame, Three weeks past the offering window is not bad at all, considering that those Crates are shipeded as "Less than Container Load (LCL).Meaning that the time to fill a shared container is not in UPakWeShip control, but rather the time it takes to sell all the space in the container our Crate is loaded. Otherwise the cost to ship would much larger.
Bottom line, I am very happy with their service and would use them again and or recommend.