Hello George. I’m not saying this is but it can be a scam to get extra money from all the shippers in the container by the agent in South Africa. I presume you have asked for proof? If you have a bill of lading track down the shipping line agent at the port by googling the agent, bill of lading or container number and give the shipping line agent a call to see if they can verify that that container really does have demurrage on it and if so how much. Also get the origin agent involved ie whomever you booked the move with in the UK. They might not be aware that you are being charged and can make enquiries themselves to see why. Was there a problem with your documentation or your shipment or was it inspected as far as you know by customs? If these answers are no then I do not see why you would be charged demurrage. If it was anothewr shipment in the container that held up the process then thats not really your fault and you shouldnt be accountable.
Are their guidelines? well not really. There are honest and not so honest movers. Many belong to organisations that can step in if there is a problem. The big one in England is the British Association or Removals and I beloiever the South Africa one is called PMA click here.
I hope this helps, the mover could be totally legit and being honest and it got held up in customs that caused demurrage but you need some proof. Certainly dont just pay without getting back up. If the daily rate is increasing though while you argue, settle on a credit card and then get the shipment released and file a complaint with the credit card company you had to sign under duress!
Let us know how you get on, cheers The Moving Doc.

Thanks for the message Cris, I would think one of our U Crates would be best for protecting your piano, I will email you the prices and options. Biggest question to ask anyone when getting quotes is what does it include? Are there any extras? Do they have a price guarentee like we have? click here for details. Are they licensed and bonded by the Federal Maritime Commision? (If they dont have a number they are operating illegally. Make sure your quotes are through to door. Look for an email from us soon with all inclusive prices through to door, anything else let me know, cheers The Moving Dr

Good Morning Peter, thanks for the message, yes our rates a brilliant and they are all inclusive, see here. Only extras would be insurance if you would like, see here for details Other than that as long as you need delivery to first or second floor, we can get a large truck to your residence for delivery and all your items are more than 6 months old and you declre that you are moving from USA to Europe and you have lived in the USA for the last 12 months then there should be nothing extra and no duties or taxes due. I would budget for 8-9 weeks though to door but it can depend a little on the ships and of course customs.
Anything else let me know, Happy Packing! Cheers Mark

Hello Tyler, I agree that a lump sum door to door 20 foot container rate is probably best for your needs. Stephanie in our office handles the container shipping and I’ll get her to get in touch with you and give you a quote. Before she can quote you though, she will need your origin and destination zip / post codes. Stephanie will be in touch to get this info. Watch out for her email address: exports@eurousa.us Cheers Moving Doc

We have a couple of options. Chris in our office will be able to assist you in this and can advise further as well as give you some idea of the costs involved. Cheers, Moving Dr

Hello Annika, thanks for the message, Chris in our office here will be contacting you to help you with a quote and explain the documentation process.
Thanks, The Moving Doc.

Hello Riz, this does sound a bit strange and vague. The only time I have seen a cleaning invoice is when someone has left the inside of a shipping container dirty. If you leave wood, packing materials etc in the container when its driven back to the port after unloading then they will invoice you for clearing it out but it sounds like you have paid a relocation company to be unloading the container for you so you should not be paying for this even if this was the case. I would ask for back up proof about these charges as well as notify the company that you actually booked your move with and get them to sort this out for you. Delivery order fees are normally included in your quote so I would think these need to be paid by either the delivery agent or the origin mover that you booked it with. Unless your contract specifically says it doesnt inlude delivery order fees but I very much doubt that. Let me know what happens on this but definitely think you have the right to ask for further explanation and proof and get your mover that you booked the move with to get involved.
One piece of advise though is dont let the destination agent hold the container whilst on demurrage while you argue this out as this could be costing for example $100 per day so if the container is on demurrage pay the “vague” charges with a credit card, get your things delivered and then argue the point and dispute the credit card charg as well.
Good luck and let me know if you need more help, cheers The Moving Dr

Hello Kal, no this will not be a problem, just have them listed on your packing list and garage stuff or garage tools, shed things, something vague like that! 🙂 Either way there is nothing against you bringing in tools for your hobby as long as the tools are all more than 6 months old and you have been living outside of Europe for the last 12 months and are now changing your residency to The UK. Anything else let me know, cheers Moving Doc

Hello Kal, yes if you are shipping things back to England you will have to complete a C3 Form and this will be submitted by the customs broker or mover that you use or you can go to the customs office yourself and give them the C3 form. The customs forms are available on our web site by clicking here
We have you tube instructions on how to complete the C3 by clicking here.
You do not need the form though if its just the things you are carrying with you in your luggage when you fly to England.
Hope that helps, anything else let me know, Cheers The Moving Doc

Yes you could load the U Crate at our El Paso Terminal I think shipping in a crate is a great idea to keep all your belongings together and no one can see your boxes and you can lock it with 2 padlocks. Chris in our office will be contacting you by email with the quote, cheers Moving Doc.

Hello Rinda, thanks for your question, the U Box is a great option as its a lump sum price for whatever you can get to fit in the U Box so you know exactly how much its going to cost up front, in your case for Ireland $1204. Only trouble is as you point out, it has to be loaded in a garage or on a driveway so that we can collect it easily once its all packed and loaded up. So if you live in an appartment the options are as follows: 1/ take a chance on the weather and load it on an agreed day outside and book a 2 hour window collection time (which costs about an additional $75) but saves you waiting around all day.
2/ Can you load it where you work? 3/ Do you have a friend with a garage or a self storage unit?
Would one of these options work? hop the answer is yes but if not let me know and we will figure something else out ok 🙂 Cheers The Moving Doc

Sure I will get my colleague Chris Corder to work out a price on this for you, he will be in touch, cheers The Moving Dr

Hello Sarah, you can see the container specifications here:
My colleague Stephanie will be in touch with a self load 20foot container price, cheers The Moving Dr

Hello Sarah, the measurements are in inches. Best idea is to measure out the sizes with blue masking tape on your floor and wall and then you can see how big the crates are and ig your bits will fit in ok. Dims are 86x48x42 inches high for the 100 cube U Crate that you load through the hinged lid and the 150 U Crate has a hinged door at the end for easy loading. Dims are 86x48x62.9 inches. These are the outside dims so take off about 2 inches so you are covered on the internal usable space. I’m not sure the sofa will fit though? Transit time is normally about 5-7 weeks depending a little on the ships and of course Customs. Anything else let me know, cheers Moving Dr

Hello, the U Crates are too big for us to deliver to your home to load so we can make it available for you to load at one of our 88 terminals across the USA or if you have a truck, you can collect it your self and load it up and return it to us at the terminal when you are ready.
Best way of figuring out the sizes of our U Crates or U Boxes is measure the dimension out on the floor and wall with blue masking tape and make yourself an imaginery crate to get a better idea of the size and also may be load up your imaginery crate to see how much fits in it. Hope that helps, any further info needed, dont hesitate to message me, cheers The Moving Doc.

Hello Eric where would we be collecting this crate please? Once I kinow that I can work out a quote and some options for you, cheers Mark.

Hello Noemie, I have passed this on to our local partner Jetfast Logistics who will be contacting you to give you a quote and serice options available. You best bet is to buy boxes locally and pack up everything well into the boxes yourself. Then we can either collect it or you can bring it to one of our terminals. 3 Months is a good budget for tyransit between Sydney and France, thanks Moving Doc

Hello Eric, thanks for your message, can you please confirm what Country you are shipping out of? I have a feeling its the UK with that email address but just checking, cheers Mark

Hello Laurel, first of all congratulations, how exciting! I would look at our U Box option and using masking tape, measure the dimensions on your floor and wall to see if that is big enough for all your boxes and chest minus the bike. For the bike I suggest you go to your local bike store and ask if you can have a bike box as most new bikes are shipped in these boxes to the store. If you can get one of these and can pack it well in that box we can ship the bike box and the U Box together. The costs of the bike box will be $11.76 per cubic foot so for example if your bike box is 10 cubic foot the shipping will only be $117.60 plus the U Box price of $1169 for Scotland. Well the best piece of advice of what to take is only take things you really need! Personal items are the best things to bring with you, things that make your place feel like home, personal photos and momentos, favorite books, cd’s, pictures, china etc. Photos in frames should be fine if wrapped well in bubble wrap and then placed in a box, see packing tips here. The TV and Blue Ray wont work with British TV as they are on a different system so either leave behind or ship them purely for watching American DVD’s so it wouldnt be you main watching TV unless of course your TV says it is a multi system player that works all over the world. If you decide to take anything electrical you will need adapters except most computers have adapters in them so all you need to do is switch the voltage on the back of the pc and buy a new plug and lead for it. A kettle power lead normaly works well for that purpose! I hope this helps and let me know if you need any more information or have any questions. I am going to email you all our rates and service options, cheers Mark

Hello Sam, if you had less than the shared container load we would ship it at the baggage rates so even though you booked it as a shared container, we would invoice you for the baggage service therefore saving you money 🙂 You can find our baggage rates here. Hope that helps, cheers Moving Dr

Hello Andrea, I am going to pass this over to our office in Europe to contact you and answer your questions and concerns. I will say however that there are a lot more customs inspections since 9/11 that can result in damage and also a lot of extra charges. Quite often Customs rely on contractors to unload the containers so that they can then visit and inspect the cargo more quickly and efficiently. This unload and reloading can sometimes cause damage to the cargo. Anyhow I am passing over to our European office to contact you direct, cheers Moving Dr.

Hello Magda, I am going to be sending you by email our various service options and rates for our door to door services from Ca to Prague. Transit time is around 8-10 weeks door to door. Let me know if you have any questions, cheers The Moving Dr

Hello Tesch, I would budget for about 8-9 weeks door to door, might be quicker but cant gaurentee that I’m afraid, cheers Moving Doc

Hello Susan, nice chatting with you earlier today, hope I answered all your questions ok. Let me know if you need anything else, cheers Mark

Hello John I’ll email you our various serice options and prices to your email. I would think by what you say you have about 75 cubic feet so our shared container price of $1375 for up to 100 cubic feet might be your best option through to door in Brisbane plus if you needed collection from your home rather than dropping off at one of our 88 terminals its an additional $200 Transit is about 10-12 weeks through to door. Everything is inclusive except you have to pay the AQIS fee in Australia which on a shipment this size is normally about AUS$150
Have a look at the email I’m sending you and let me know what you think, cheers Mark

Thanks for the message, I’ll get Chris in our office to contact you and he can discuss our various options and prices, cheers Moving Dr

Hello Samantha, we normally quote you through to door in Europe that way you get an all inclusive price. It normally takes about 6-8 weeks through to door. I’ll get Chris in our office to contact you about this, cheers Moving Doc.

Hello Brandon, sorry you get everything to fit in your container. We can ship these extra things to Spain for you and I’m sending you our various rates and service options for you to look at. Let me know if this helps, cheers Moving Dr

Hello Michael, yes we can do this for you and provide you with a quotation and some different service options. If you could email the details to my colleague Chris Corder he can work on this for you. His email address is service@eurousa.us
Many thanks and have a good weekend, Mark

Hello Magda, yes we can ship from SA for you. Can you pack everything up and deliver to a terminal in main coastal ports or do you need packing and collection? Yes you can ship in the plastic boxes as long as you tape the lid on well. Let me know here or email me the origin and destination and if you need the packing and collection or not then we can come back to you with some service options and prices, cheers Moving Doc. move@upakweship.com

Hello Kathleen, I have passed this on to my colleague Chris Corder who will be in touch with you and can quote you to PR, Cheers Moving Doc

Hello Heather I suggest putting all your bits n pieces in 2 U Boxes as we can deliver them to your house and you can keep them as long as you want to have a bit of a sort out and gradually pack them the full and tight. The great thing about them is if it fits in the box it ships for the lump sum price, no extras. Now if you go to your local bike store ask ask them for a bike box they should be able to give you boxes to fit your bike in. These can be shipped next to your U Boxes and would be invoiced at the shared container price eg $10.91 per cubic foot so say about 40 cubic feet for 3 bikes would be $436.40 door to door. With regards to the beds I suggest either leaving behind as bed sizes are different over there or buy bed/matress boxes from a local mover and place them in the boxes and we can ship with the bikes.
If however you really want to take the beds let me know and I can get you a price on a 200 cubic foot crate that you can load in San Francisco and will fit I would hope all your things. Email me if you need this, thanks and I hope this was of some help, The Moving Doc move@upakweship.com

Hello Tricia, we can do this for you. We can bring you a 20 foot container to an address in Normandy for you to load and then ship it to Charleston, clear it through customs and truck the container to your address in Georgetown for you to unload. I am guessing this will cost around $5,000 – $7,000 door to door but I can work out an exact amount once you give me a town and post code in Normandy. Please email me the info to mark@eurousa.us Certainly per foot or per item, shipping in a container works out a lot cheaper than a shared container service. A 40 foot container which obviously gives you twice the space is probably only about 30% more than a 20 foot price too if that helps. Obviously to maximise you need to get as much as you can in that container and fill up every nook and cranny with stuff. Make sure its all tight and secures as well so that nothing can move if the ship is rolling or the truck driver jams on his brakes. Hope this helps and look forward to hearing from you. PS Can I come too 🙂 Cheers Mark

Hello Lydia, our economic services for just boxes that we call our baggage service would be a cheap way to ship everything but I’m afraid you would have to leave the massage table behind on the baggage services as everything needs to be in a normal moving size box. If you email us at move@upakweship.com and let us know where in Greece you want your things shipped to we can give you a price from our terminal in Minneapolis. Cheers The Moving Doc

Congratulations Marti. I am too getting married this year and looking to be honeymooning in Venice but I digress!
We have stopped doing the 50 cube U Crate as its made of wood and quite heavy which means it can only be loaded at our terminals and not at your house. We have replaced this however with the U Box which is a lighter cardboard crate and can be delivered to your home for you to load in your garage and you can keep it as long as you wish. We can then collect it anytime you want with 24hours notice Monday to Friday and ship the U Box to your residence near Rome. The dimensions of the U Box are 56″ x 39″ x39″ high = 50 cubic feet of useable space. The price door to door is lump sum $1528 for whatever you can get to fit in the U Box. If you need a second U Box the price for the second one would only be $1021 You can see more information on the U Box by clicking here. We have prices, pictures and you tube videos of the U Box but if this doesnt work for you let me know and we will discuss further. Cheers Mark

Yes that would be absolutely fine as long as you have all the polystyrene bits in the box to keep it supported. Manufacturers ship their things around the world in these boxes so there is no reason it wouldnt be safe if you shipped it in the same box with us. Make sure you tape up the box well using 2 inch packing tape or duct tape sealing the flaps and the seems of the box and number and put your name on each box. We have labels here that you can print and stick on your boxes.
Cheers The Moving Dr

Hello Faith, we can normally change anything up to a week beforehand. As we dont charge you a deposit let alone full payment any changes wont cost you anything. We only email you an invoice about the same time as container loading and ask for it to be paid before we ship it out of the U.S.
You can normally keep the container over the weekend but it does costs more because we have to pay the trucker for 2 trips out to your residence, once to drop it off and once to collect it again. If you live near a port or container rail terminal this can be as little as $250 but the more inland you go it can get quite pricey. Email us your the request including zip code and Stepanie in our office can quote you on the as we call it, drop and pick for the container. If you think you might need some professional help in loading and packing some of the furniture it might be worth hiring a local mover to provide you with a couple of men and a walk ramp to give you a hand for a few hours.
Thanks for the recomendations Faith, with social media being as it is these days we really try to make everyones move go perfect and get recomendations on facebook, our own Five Star ratings page various expat discussion forums and of course word of mouth.
I hope this helps, any thing else you need please call or email me, thanks Mark. mark@eurousa.us 1 866 868 6386

Hello Jeff, the most econo,ical way to ship quite a lot of stuff back home including furniture would be to pack and load your own 20 foot shipping container. You can see pictures of these being loaded here. https://www.upakweship.com/pictures.php The container is about the same size as a single garage to give you an idea of the space, (20ft x 8ft x 8.6″ high) Ball park estimate would be about $6000 door to door with you doing the loading and unloading and us doing everything in between. If you let me know your exact origin and destination zip codes and confirm if the 20 foot would work for you, I can work out a proper quote for you. The only thing we can not include in our quotes coming into the U.S. is any customs inspection or x ray fees that might incur by homeland security. Unfortunately the shipping lines still have a right to charge you demurrage on the container while Customs look at the container. This whole thing might cost $300-$400 on top of the quote unfortunately.
I hope your making the most of the great beer and Wiener Schnitzel over there!
Let me know if you need more information, cheers The Moving Dr, move@upakweship.com

Hello Laurie, I would probably say your are fine if you are shipping small quantities for your personal use. I dont think there is a hazardous label on the paint tubes is there?
Best bet also would be to check with the mover you are using to ship your things over to the U.S. and see what they say, cheers Mark

Hello Ricardo, I have emailed you our various rates and options and passed your enquiry onto our Airfreight division as I strongly suggest you save the money and ditch the beds and buy new ones there. Thanks and let me know if you have any other questions, cheers and have a good weekend, The Moving Dr

Yes we do and Stephanie in our office is working on a rate for you and will be in touch, cheers Moving Doc

Hello Gordana, well a little depends where you are moving from and to but generally I would suggest our 150 cubic foot U Crate to hold these items. The matress will not fit in there but if you buy a matress carton from a mover we can ship the U Crate and the matress carton together. If you need more info or would like a quote please email me at move@upakweship.com Thanks The Moving Doc

Yes we could do this for you as long as you have everything packed well in boxes. My colleague Chris Corder will be in touch with you and provide you with a quotation for this, cheers Mark

Hello Fortune, well they will fit if you are prepared to fold them but not if you want to keep them rolled up. You can calculate the volume of anything by taking the measurements of the item in inches. So for example 120 inches long by i’m guessing 12 inches wide and 12 inches heigh. Multiply thesae numbers together so 120 x 12 x 12 = 17280 then divide by 1728 = 10 cubic feet. Hope that helps, cheers Moving Dr

Hello Caroline, we dont have the U Boxes in the UK yet but we are working on it. Best bet would be to call our UK office tel 01638 515 335 ask for Jon and he can work out a quote for you and tell you the best options, cheers Mark

From where to where please?

Hello Neil, we can certainly quote you on this and will email you some rates and options. You cant buy a container from us, you can either use one we rent from the shipping line for the voyage or you can purchase your own and we will ship it for you but make sure if you buy one that its licensed for sea worthyness other wise the shipping lines wont load it on their ships. The price will be a lump sum price whatever you load in the container. Regarding things not to take, foodstuff, liquids, alcohol, nothing hazardous, nothing explosive, no drugs, ammunition or guns. Hope that helps, we will be emailing you, cheers and Happy New Year Moving Doc