THE ULTIMATE GUIDE FOR MOVING OVERSEAS

 

Everything You’ll Need To Know Before Moving Overseas.

 

BY “THE MOVING DOCTOR” MARK NASH

Ask the Moving Doctor

Our resident Moving Doctor, Mark Nash is in the house! Mark has been in the moving business for 33 years, originally from England; he has moved 5 times internationally and has worked in England, mainland Europe, The Middle East and for the past 19 years in the USA. If he doesn’t know the answer to the question, he has enough friends in this industry to find out for you.

He currently sits on the board of the International Shippers Association and the Commercial Affairs committee at the International Association of Movers.

Mark will always do his best to provide an answer honestly, professionally and treat this forum as a place where everyone can learn about moving overseas.

Ask your question below!

4,721 Comments
  • Liz Mooney
    Posted at 13:36h, 13 October Reply

    Are there any rules about shipping cremated pet remains? Is any paperwork needed?

    • The Moving Doctor
      The Moving Doctor
      Posted at 21:12h, 13 October Reply

      Hello Liz as far as I know, Pet Remains are allowed into most Countries as part of your shipment. You can list it on your packing list if you need to but might be better if it is put in a box with other things. Make sure remains box / tin is put in a plastic ziplock bag just to be safe.

      Cheers
      The International Moving Doctor

  • Andrea Valdez
    Posted at 20:52h, 09 October Reply

    Hi Mark, what is the best way to load a king size mattress and a queen sized mattress into the 20ft container? Is it ok to load them on their sides? I’ve read conflicting things. Cheers!

    • The Moving Doctor
      The Moving Doctor
      Posted at 19:21h, 10 October Reply

      Hello Andrea, I would ask the manufacturer what they suggest as some are better loaded on the sides but some makes insist on laying flat which is a bit of a pain! If you can I suggest buying mattress bags from a self store shop or U haul shop and pop them on the bags and then place them in cardboard mattress boxes which again you can find in a U haul or self store place or if not try http://www.uline.com. Once in the cardboard you can stack them on end easily or flat if you have to. Once in the cardboard they are rigid and easy to move, they are near impossible to move just in plastic if they are floppy and you dont want them being dropped or getting dirty so the plastic bags and cardboard are worth the investment.
      Once a side note though, unless they are really good and really expensive, I would ditch them and either but new before you go vacuum packed in a box from the USA or buy new at the destination.

      I hope that helps,
      Cheers The International Moving Doctor

  • william wells
    Posted at 18:30h, 07 October Reply

    I would like to ship a Pack Rat 8 foot container from Charlotte Vermont to Bridgetown Barbados. Can you provide this service?

    • The Moving Doctor
      The Moving Doctor
      Posted at 19:24h, 10 October Reply

      Hello William, unfortunately we do not have any services to Barbados at present.
      Thanks for thinking of us though, I am not sure who to recommend from Vermont but check out google and look for a shipper with good reviews.

      Cheers
      The International Moving Doctor

  • Andrea Valdez
    Posted at 01:44h, 03 October Reply

    Hi again Mark, we are using the self load 20ft container and have questions about loading it and possibly more to come.

    – we have a two piece leather sectional sofa that is awkward. We don’t want to damage it by putting things on top of it. If we built a bulk head for the main load and then strapped the sofa and a couple of other awkward heavy pieces on small pallets in front of it, would that be ok?

    Thanks for your awesomeness !

    • The Moving Doctor
      The Moving Doctor
      Posted at 17:46h, 03 October Reply

      Hello Andrea, thanks for the question. Yes I think it’s best to load it with little on top of it, may be a light box or bag with pillows or bedding but nothing heavy. I would cover the sofa in plastic sofa covers you can buy in any self store shop or U Haul and then cover it in moving blankets. You might find it easier to put the covers and blankets on when you have loaded it in the container as if you put them on first in the house it can be tricky to get a good grip while carrying and loading it.
      A bulk head is good if you need it but if you keep the load level and everything is tight from side wall to side wall and from the front to the doors, nothing can move and therefore you don’t need a bulkhead or tie straps. If it works for you with the pallets in front though yes thats fine and will work well too. It’s an adult game of Tetris a nd the trick is making sure nothing can move if the truck carrying the container suddenly breaks or the ship is rolling 45 degrees in a storm.
      I hope that helps and any other packing or loading questions, let me know.

      Cheers The International Moving Doctor

  • Marc Robson
    Posted at 19:50h, 29 September Reply

    Do you ship to Portugal? I dont see anything int he terminlal map

    • The Moving Doctor
      The Moving Doctor
      Posted at 08:38h, 30 September Reply

      Hello Marc, absolutely, it’s our number one destination from the USA. Our Pallet, U Crate and shared container rates are all online or you can complete our quote form to get a price.
      Hope that helps
      Cheers
      The International Moving Doctor

  • Judith Lowe Toler
    Posted at 04:47h, 25 September Reply

    Actual internatl size of a 50 cu ft crate?

    • The Moving Doctor
      The Moving Doctor
      Posted at 08:02h, 25 September Reply

      Hello Judith, the internal dims are 43 x 43 x 38 inches.
      Hope that helps
      Cheers
      The International Moving Doctor

  • Keith T
    Posted at 21:18h, 15 September Reply

    Is there a weight limit for the 20′ and 40′ containers?
    I’m planning a move from Long Beach, CA 90806 USA to France.
    Thx

    • The Moving Doctor
      The Moving Doctor
      Posted at 11:24h, 16 September Reply

      Hello Keith, there are weight limits but they are so high that it would never effect household goods so you can put whatever you want in one without having to worry about hitting a weight limit or being charged excess for overweight. Feel free to load up with books, gym weights and gold bard 🙂
      Hope that helps
      Cheers The International Moving Doctor

  • Reggie Fox
    Posted at 19:39h, 13 September Reply

    My wife and I are planning a move from Arizona to France. Can you give an estimate of how long it takes for a U Crate 100 to ship?

    • The Moving Doctor
      The Moving Doctor
      Posted at 11:30h, 16 September Reply

      Hello Reggie, sorry for the delayed response as I was traveling over there myself.
      To be on the safe side I would allow up to two weeks for your U Crate 100 kit to be shipped out to you in Arizona.
      Please give us a few days notice on when to collect the loaded U Crate.
      One collected I would allow 6-8 weeks before you see it being delivered back to you in France.
      This can vary depending on the time of year, weather, space availability on ships, congestion and strikes but this is a good budget for transit.
      I hope that helps and happy packing! Choosing the U Crate 100 service is a great decision.

      Cheers, The International Moving Doctor.

  • Elizabeth Mooney
    Posted at 23:08h, 26 August Reply

    I’m moving from the US to France and was given a quote for U-PX2, I assume this is two crates? Additionally, my home is located on a hill and has a long gravel driveway that’s flat and level at the end. Will the truck be able easily pick up the pallets from this location or do we need to arrange to drop it off at a terminal?

    • The Moving Doctor
      The Moving Doctor
      Posted at 19:29h, 27 August Reply

      Hello Elizabeth, yrs U-PX2 would be for two Pallets. The email sent says U-PX2 which is our computer code for this service but the attached quote you received would say two large pallets.
      We collect the pallets with a pallet jack as you can see on the moving doctor you tube channel videos.
      So we would not be able to collect from the gravel driveway. It is possible at the top of the hill maybe, it depends on the steepness if a truck can get up the hill and if there is room to turn around if it is not a through road. Maybe take some pictures and send over to the person you received the quote from (probably john@upakweship.com ) and he might be able to advise better having seen the pictures. If worried maybe load at a friends house, your work place, parents or somewhere level close by.
      Hope that helps.
      Cheers The International Moving Doctor

  • Miragia
    Posted at 16:56h, 19 August Reply

    Hi,

    I am relocating some personal belongings from Brooklyn, NY to Västerås, Sweden. Do you do that?

    • The Moving Doctor
      The Moving Doctor
      Posted at 16:15h, 27 August Reply

      Hello Miragia, absolutely! Have a look at the online prices for U Crates here. https://store.upakweship.com/u-crate-rates/
      Our online rates are all inclusive door to door. If you need a custom quote or want to talk to someone, then feel free to ask john@upakweship.com
      Hope that helps
      Cheers The International Moving Doctor

  • Bob
    Posted at 19:31h, 18 August Reply

    I intend to ship my possession and some small furniture from Rainsville Al to Fremantle Western Australia before the end of the year. I have measured out the internal size of a 20st sea container in my garage and placed the items within the area and they fit with a little bit of space left over. Are there any options rather than a 20ft container available and that I should explore. obviously want to do it the most financial way I can

    • The Moving Doctor
      The Moving Doctor
      Posted at 14:32h, 19 August Reply

      Hello Bob, thanks for the question, I would say if you are even half full for a 20foot shipping container you are better off shipping in it as it will be more economical and safer. With a 20ft we can ship it direct into Fremantle where as our shared container services with the pallets and U Crates goes into Sydney which is a long trek to deliver into Fremantle.
      I suggest if not going to be full. Spread the load side to side and end to end keeping it level so nothing can move. If the truck stops suddenly or the ship is rolling, nothing will move so keep everything snug and tight.
      I hope that helps,
      Cheers
      The International Moving Doctor

  • Debbie Adler
    Posted at 16:57h, 18 August Reply

    Is it safe to ship framed art and fragile items in the Crate 100 containers? Do you advise getting additional insurance?

    • The Moving Doctor
      The Moving Doctor
      Posted at 14:42h, 19 August Reply

      Hello Debbie, thanks for the question. Yes framed art and fragile items are fine in U Crates as long as they are packed well.
      I suggest wrapping fully in packing paper and bubble wrap and then placing in picture boxes if large or a regular box if small. Place the picture boxes in the middle of the U Crate for extra protection. You can get picture boxes from any self store facility or a U haul shop.
      I hope that helps, I think we have pictures of art work being loaded in U Crates in the U Crate videos of Moving from the Netherlands to the USA. https://youtu.be/-JniEl9vrXU?si=HzDV6ONuTOnBoB3b

      Cheers The International Moving Doctor

  • Gary Gumanow
    Posted at 12:53h, 17 August Reply

    We shipped a U100 Crate from Portland, Oregon to Setubal, Portugal. We were picked up on 6/20/2025. We were just informed that our crate arrived in Antwerp and will now be going through customs.

    How long does it usually take to go through customs and is there a method for understanding when our crate will arrive? I’ve got to rent a car to move some of the boxes that are on my crate, to another location and would like to coordinate the arrival with a rental car.

    Please let me know if there are estimates you can provide?

    Thanks

    • The Moving Doctor
      The Moving Doctor
      Posted at 10:59h, 18 August Reply

      Hi Gary,

      Your shipment arrived in port on the 15th August. It then typically takes 5-8 days to clear customs. Once customs cleared your shipment will be loaded into a truck so it can make the last leg of it’s journey to you in Portugal.
      As soon as your shipment is on the truck, your UPakWeShip Representative will let you know and send the tracking details so you can follow the progress.
      Your shipment will then be delivered to a delivery depot close to your address, you will then be contacted to arrange a delivery date to suit you, so you can arrange the delivery around a day when you can rent a car.
      Hoping that is ok and let me know if you need anything else.
      Cheers,

      The International Moving Doctor

  • Lenny Sabin
    Posted at 23:25h, 01 August Reply

    Do you move people from the USA to Mexico? I don’t see Mexico on the list of countries.

    • The Moving Doctor
      The Moving Doctor
      Posted at 16:10h, 04 August Reply

      Hello Lenny, we do not ship to Mexico I’m afraid from the USA. We don’t have a good local trustworthy partner to get things easily into Mexico so rather than risk some logistical problems we would rather not ship there until we have the confidence we can do it well.
      Good question though and something we are working on.

      Cheers
      The International Moving Doctor.

  • Stephen Lockyer
    Posted at 08:31h, 30 July Reply

    Hello Mark, Would you have an approx cost to mover personnel effects house hold items and 3 x motorcycles that are three years old from Jacksonville FL to Cairns Queensland Australia. My estimate would require one 40ft container and one 20ft container.

    Thank you

    • The Moving Doctor
      The Moving Doctor
      Posted at 14:40h, 30 July Reply

      Hello Stephen, thanks for the question. The easiest way to get a quote is to complete our quick quote form on our web site http://www.upakweship.com . The team will then be able to work out the costs for container trucking, ocean freight customs clearance and delivery.

      This route plus having the motor cycles in it that requires more customs documentation than usual means I would like to to make a guess at this one. Make sure you check with the authorities or local bike dealer that your make and model are authorized to be imported into Australia.
      Cheers
      The International Moving Doctor.

  • Cliff
    Posted at 13:04h, 28 July Reply

    If I am shipping two U100 crates, how do I complete the packing list? Do I do one list for each crate? If not, how do I number the boxes in each crate if using one packing list?

    • The Moving Doctor
      The Moving Doctor
      Posted at 15:45h, 28 July Reply

      Hello Cliff, good choice with the U Crate 100’s! One list is good that covers both U Crates is all we / customs need. You might want to do your own custom list though so you know whats in each one in case you need something urgent when it gets delivered for example.
      Hope thats ok with you, anything else let me know and happy packing!
      Cheers, The International Moving Doctor

  • Wayne Kimes
    Posted at 18:09h, 27 July Reply

    Hi,
    I have a lot of cordless tools that use lithium batteries. Can I include these batteries in my shipment from USA to France?

    Thank you!

    • The Moving Doctor
      The Moving Doctor
      Posted at 15:43h, 28 July Reply

      Hello Wayne, great question! There seems to be a little grey area over this. The rules are very confusing and not clear! The larger ones like scooter or bike batteries we are saying no to but small ones like to power a drill or laptop we are saying its ok as long as it’s disconnected and packed separately in a zip lock bag in the box. You can just mark the box on the packing list as garage tools.

      If you are moving from Europe to USA, the way I understand it is no batteries can be shipped at all and the general advice is take them as carry on with you on the plane, ship them via DHL or UPS or leave behind and buy new at destination.

      I hope that helps and let me know if I can be of further assistance.

      Cheers The International Moving Doctor

  • Kate
    Posted at 21:13h, 23 July Reply

    Hi, Mark!

    We plan on using 2 x U100 Crates with a max of 1000 pounds. each. Are people actually weighing their items while packing to ensure the poundage? Or, if we go over 1000lbs, there’s an extra cost added, correct?

    Thank you!
    Kate

    • The Moving Doctor
      The Moving Doctor
      Posted at 16:51h, 24 July Reply

      Hello Kate, thanks for the great question.
      To be honest with you, if you are shipping just normal stuff you have nothing to worry about, the weight will always be less than 1000 lbs.
      If however you are a weight lifter and shipping all your weights or an avid book reader or gold bar smuggler lol then you might have a problem!
      If indeed you are at all worried just weigh yourself on the bathroom scales then weigh yourself again holding each box or item, deduct your weight and then add them all up.
      The average density factor, so lbs per cubic foot for household goods is between 6-7 lbs per cubic foot. So multiply that by say 100 cubic feet and you would expect a maximum weight of 700 lbs but we are allowing 1000lbs so you are well covered.

      It is very rare when we have to charge the extra $2 per lb overage fee for excessive weight but we have to put it in there just in case. It is not us making more money either as the truckers in the USA charge per lb.
      I hope that makes sense and feel free to come back to me if you need any further info.
      Cheers
      The International Moving Doctor

  • Alex
    Posted at 17:29h, 21 July Reply

    Hi there Mark! I’m interested in shipping a palette to the UK, where I’m moving in November (I’ll be moving in with my husband, who currently lives in the flat I’ll be moving into). I have a couple of questions for you:
    1. I’d ideally love to move a credenza to the UK. My thought is that all of the other things I want to ship (books, records, glassware, etc) can be packed into the credenza and it would be easy to wrap up that way. Unfortunately, the credenza is 76″ long. Would this cause an increase in price? Is this something you’ve seen people do before safely?
    2. Knowing that the flat is available now and I won’t be moving until November, when do you think I should ship this out?

    Thanks so much.

    • The Moving Doctor
      The Moving Doctor
      Posted at 17:50h, 21 July Reply

      Hello Alex, good questions!
      Here are my suggestions.
      1. Re the Credenza, first I don’t suggest loading it full of stuff as it will make it heavy and put a strain on it possible breaking it. I mean heavy stuff, yes to blankets pillows etc but not records, books etc. I would wrap it in blankets so it has good protection and then stand it on end and put in a U Crate. Now the lid will be a bit high but that will be ok as 76 inches plus the pallet height and lid will be ok. Wrap the gap between lid and the U Crate sides with shrink wrap and fill the gaps around the credenza with other stuff. You might need a second one for the rest of your things?

      2. Regarding when to send it, thats tricky, do you want to be without your things this end or that end LOL? Either way it’s going to take between 5-8 weeks on average door to door, depending on the vessel sailings and port congestion over there. If you want it waiting for you over there in our warehouse I would ship it say 2 months beforehand. If it gets there before you are ready we can store it for a few weeks for 25 pounds per crate per week but if you want to avoid that then send it say 4 weeks beforehand you need it and then you will be ready and waiting for it when it arrives.

      My personal preferences when I have moved across is to ship sooner than later and have the stuff waiting for me that way it helps get our new place sorted out and be homely as quick as possible. But then bosses privilege means I dont charge myself storage 🙂
      other factors can also kick in like I might as well ship my winter coats n clothes over sooner as I wont need them here as its still warm for example.

      I hope that helps, let me know if I can help further or anything else you need, let me know.
      Don’t forget to apply for your TOR for your Duty free entry for your things.
      Cheers The International Moving Doctor.

  • Jeffery Alan
    Posted at 21:38h, 17 July Reply

    Mark,

    We are moving one large pallet from Portland, OR to Northern Spain. Our final address is still unknown and we are considering a several week stay in France or another country before our final entry into Spain. Once in Spain it will take some time to establish an address. I understand that storage can happen in US or Europe for $25 / 25 euro per pallet per week. Is there any benefit to storing in US or Europe or both? Is the European storage in Rotterdam or Spain? Does customs happen when the pallet enters Europe, Spain, or both? The pallet is household goods which I believe I can ship duty free as part of my move, but I am unfamiliar with the process and steps that need to be followed. Can you outline the steps in the customs process of shipping from US to Spain? Where can I find a list of any restricted items?

    • The Moving Doctor
      The Moving Doctor
      Posted at 18:16h, 18 July Reply

      Hello Jeffery, thanks for the questions, here are my thoughts and answers below and let me know if we can assist in anything else for you.
      Regarding storage, you are correct that it’s 25 dollars or euros per pallet per week. I suggest storing it in our Europe warehouse near Rotterdam only because it’s closer to your final delivery therefore once you find a place, you’ll get the delivery that much quicker. Also what if the ports went on strike or vessels were full for a few weeks and then you would be waiting to have it shipped and kicking yourself that you didn’t store it in Rotterdam!
      So customs clearance happens when the shipping container with all the U Crates and pallets arrives in the Netherlands which is the entry into Europe. Once we have cleared your shipment, there are no further customs or checks for delivering to any other European country so it is no different than driving from New York to Charlotte NC.
      Yes we would get your pallet in duty and tax free as long as you declare on our form that you are moving your residence from the USA to Spain. We will require our declaration sheet, packing list, passport copy and a power of attorney authorizing our customs broker to be completed, all very easy to complete and we are here to help and advice over here in the USA as well as our UPakWeShip team in Rotterdam.
      Regarding the do not ship list, we have it on a page on our web site https://upakweship.com/community/moving-tips/prohibited-items/Do not ship list
      Also I have a video on my YouTube channel here: https://youtu.be/Uze9_BJ_DF4?si=Ib4YxP0MvMHPXU6A

      I hope that helps and let me know if we can assist with anything else.
      Cheers
      The International Moving Doctor

  • Vishesh Mehra
    Posted at 12:02h, 10 July Reply

    Hi
    We are relocating from Berlin, Germany to London, UK.
    Actually our shipment will be much smaller. We would need to move about 4-5 boxes of clothes, 1 box of shoes and a couple of boxes of miscellaneous items (books, kitchen materials etc.).
    Since we are first moving to a temporary apartment, we also need to store the goods with your company for about 1 month till we find a permanent apartment in London.
    We would prefer to handover the items to you around 3rd August and then receive them in London around the first week of September.

    Would you be able to assist us with this?

    • The Moving Doctor
      The Moving Doctor
      Posted at 16:58h, 10 July Reply

      Hello Vishesh yes no problems, James in our EU office is working on this quote for you, Yes we can store your shipment in either our EU warehouse near Rotterdam or our UK warehouse. The price for temporary storage is either 25 euros or pounds per week per pallet.
      I hope that helps and anything else let us know,
      Cheers
      The International Moving Doctor

  • Andi Valdez
    Posted at 22:19h, 29 June Reply

    Moving to UK and want to use the self loading 20ft container option. We have a lot of room for the container to sit for loading at our house here in US but wonder what happens if the house in UK cannot accommodate it for unloading. As we won’t yet know what house we will be in for a month or so after we ship, I would like to know how we would work around that and if it is ok to provide the destination address after we have shipped our belongings. Thanks for being so incredibly helpful and for giving a light in the madness of this endeavour!!

    • The Moving Doctor
      The Moving Doctor
      Posted at 14:39h, 30 June Reply

      Thank you for the kind words Andi, and for the great question you posted. Yes the USA definitely has a lot more room for shipping containers than the average house in the UK! Here are my suggestions for the delivery end if we can nor get a container near your house.
      You can ask to meet the container in a parking lot or a lay by even near by and hire a van and transship from the container to your house. You could even employ a local mover to help you for this if you needed.
      You could unload it into a self store in the area you want to move to and then gradually take the stuff to your new home.
      We could truck the container to a local mover and they unload it, store it if needed and deliver it to you in a smaller van.
      We could arrange delivery for you and unload it and transship it, deliver it into your home, for a higher price of course.
      Yes you can let us know the delivery address later, thats not a problem.
      Also dont forget trucks are smaller in the UK as well so i might be possible for a straight flatbed truck with the container on it to deliver it rather than a massive tractor trailer. So 30 ft of space might be all you need. Also check with the local council to see if you can reserve some parking for the truck if it helps. As a general rule if the dustmen / trash truck (depending where you are from) can get down the road it should be possible for a small straight truck with the 20ft container on it to get down.
      I hope that helps and feel free to ask more questions if you need. Don’t forget to apply for your TOR if you haven’t already.
      Cheers, The International Moving Doctor.

  • Russell Maclean
    Posted at 21:57h, 20 June Reply

    Mark,
    I am shipping a pallet of personal items to my daughter who moved from the US to England 3 years ago. The stuff I’m shipping has been in storage for the last 3 years, so from what I can tell from the UK customs instructions page she will end up paying import duties on these items – is that correct? Also, since it is her stuff, being delivered to her home in the UK, is she the one who should fill out the customs application, and upload her passport information and residency documents? Next, can UPakWeship pick up the pallet from my home in the US before the UK customs gives their pre-approval, or do I need to wait until the customs pre-approval is received before it is picked up? And finally, I’m using the small pallet option, loaded, wrapped, and secured myself. Since it will be fairly short (45″ high or less) will there potentially be another pallet stacked on top of my pallet in the shipping container?

    • The Moving Doctor
      The Moving Doctor
      Posted at 18:58h, 23 June Reply

      hello Russell, thanks for the questions.
      I believe three years is too long to enable duty and tax free entry into the UK for used household items, but the good news is you can declare the items as used so like what you could sell the items for at a yard sale / car boot sale. So if for example the value was declared as used items at UKP125 then the duties and taxes would be around 3o pounds plus a small processing fee.
      Either you or her can book it but it should be shipped in her name and we need a document like a Word doc listing the items and values on the, So used books 10 pounds, used dvd’s 20 pounds, etc…..
      You can book the shipment with us before we do anything about the values as nothing needs to be done until the shipment arrives in England for clearance so plenty of time after collection to do the paperwork on this.
      We never stack anything on pallets, small or large so you dont have to worry about anything on top damaging your shipment.
      I hope that helps and let me know if you have any other questions,
      Cheers
      The International Moving Doctor

  • Denise Hyland
    Posted at 19:52h, 14 June Reply

    Hello! Could you please tell me what it would cost for us to store a 40 ft container of household belongings with you for more than 3 months before shipping over seas? We are in Virginia ultimately going to Italy.

    • The Moving Doctor
      The Moving Doctor
      Posted at 14:01h, 16 June Reply

      Hello Denise, thanks for the question. To be honest as our warehouse facility is in Charleston SC it’s not cost effective to drive that large volume down to us even though we could give you a better storage rate than anyone else. it works great for a few U Crates but not a 40 foot container.
      So I would suggest looking at a self storage option, preferably one on ground level where you can park your truck outside for easy unloading.
      (And loading when it’s time).
      We could then position the 40 ft container at the self store for you to load, providing there is enough room for the container and truck which means about 70 feet.
      The alternative is to find a local mover with a warehouse to store it and we can position the container at their warehouse and the local mover loads the container for you. Maybe you could ask for free loading if you are paying them for storage.

      These are my recommendation’s but if for whatever reason they don’t work for you, feel free to let me know and we can work out another plan for you.
      Cheers
      The International Moving Doctor.

  • Amanda J Dickson
    Posted at 16:13h, 05 June Reply

    Hello! There will likely be a few months between when our crate is picked up in the US and when it needs to be delivered in Portugal. What is the daily, weekly, or monthly rate to store a U crate 100? I’ve already received the quote for the U Crate 100 so I just need to add the additional storage fee and then we’ll have a whole picture. Thanks!

    • The Moving Doctor
      The Moving Doctor
      Posted at 13:36h, 06 June Reply

      Hello Amanda, we can store it in the USA for $25 per week or in our Netherlands warehouse for 25 Euros per week. We can do better if long term over 3 months if you need.
      I hope that helps,
      Cheers
      The International Moving Doctor

  • Deborah PIram
    Posted at 18:00h, 30 May Reply

    I have a couple of pieces of precious furniture that I want to move. Are there any tutorials for how to build crate walls made of plywood? Appreciate ALL of the information on this site. you guys rock!

    • The Moving Doctor
      The Moving Doctor
      Posted at 18:40h, 30 May Reply

      Hello Deborah, thanks for the question. So it sounds like our normal U Crates are not going to be able to fit your furniture items? In which case if you need a custom crate built I suggest maybe asking on facebook if there is a qualified carpenter near to you who could assist in building a crate for you. Option 2 is have a look at http://www.uline.com as they sell various crates with different dimensions. Option three might be to attach plywood to a wooden pallet or option 4, build you pallet and then shrink wrap and then use ratchet straps to attach the plywood around the sides of the pallet. Nothing goes on top so you dont need to worry about putting on a lid if you were doing it this way.
      I hope that helps, sorry I am good at moving and shipping but my handy man skills are pretty bad so if I gave you instructions to build a crate it would definitely be lob sided or fall to bits lol.
      Apologies
      Cheers
      The International Moving Doctor

  • Jasmine Mitchell
    Posted at 16:29h, 30 May Reply

    is it possible for the shipment to be delivered to another address than your registered address, on the international side?

    • The Moving Doctor
      The Moving Doctor
      Posted at 18:30h, 30 May Reply

      Hello again Jasmine, yes when it reaches the destination hub, UPakWeShip will always contact you to confirm the delivery address or see if you need it stored before delivery, so no problem there.
      Cheers The International Moving Doctor

  • Jasmine Mitchell
    Posted at 18:15h, 29 May Reply

    Hello, I’m looking at moving from the US to Germany, and am wondering if it’s possible to have the large pallet delivered to another address than the one I’ll be registered as moving to, since it is an apartment. Also if there are any issues with pick-up of the pallet at a storage facility rather than a home. And do we wrap the pallet ourselves or is that provided?

    • The Moving Doctor
      The Moving Doctor
      Posted at 15:40h, 30 May Reply

      Hello Jasmine, no problem at all. With the pallet service, you have to obtain your own pallet from somewhere, its only the U Crate kits that we send out to you, and yes they can be delivered to you at one address and collected from another.
      We can collect from a self store providing the access is ok for a pallet jack so ground floor, concrete floor, unit that has a door to the outside. If not we can also store it for you if you need for $25 per week. With the pallet service, you do need to load the boxes on the pallet and then wrap it and strap it yourself. You can get the stretch wrap or shrink wrap and a couple of ratchet straps from a local U Haul or storage center. I hope that helps and Happy Packing.
      Cheers
      The International Moving Doctor

  • Rick Sutton
    Posted at 05:03h, 28 May Reply

    What a beautiful website with so much information. I’m impressed. I’ve looked for an answer to my question, but haven’t specifically seen it. So….

    Can I set up and pack/wrap my U-Crate 100 in my garage and have the driver with Pallet Jack pick up from within the garage? OR, must I have this ready in the driveway or street? Thinking of loading this in the Phoenix summer sun is not a happy experience and would appreciate garage shade if I can.

    Thanks for your help.

    • The Moving Doctor
      The Moving Doctor
      Posted at 11:44h, 28 May Reply

      Thank you Rick for the kind words.
      The answer to your question is yes, providing of course it fits under the garage door with at least two inches spare for the pallet jack and the driveway is concrete so it can be wheeled out ok and its reasonable length.
      Apart from the sun and in other parts rain, it also allows you to pack and load them little by little rather than having to do it all in one day.
      I hope that helps and happy packing. I hope you are going to somewhere equally sunny!

      Cheers, The International Moving Doctor

  • Julie Bernstein
    Posted at 16:06h, 27 May Reply

    Hello! A quick question about pallets – is it best to get our pallet from you or can we source our own, as long as it is 48″x40″ and sturdy? Are there any qualities or specifics we need to know about when choosing a pallet? Thank you.

    • The Moving Doctor
      The Moving Doctor
      Posted at 16:18h, 27 May Reply

      Hello Julie, our rates are based on you sourcing your own pallets. Any pallets you get should be fine, just do not make home made pallets from a tree in your yard! You can often find pallets behind a large store like a Lowe’s, Home Depot or have a look around an industrial estate. Maybe your work has them or even a local shop. Worst case you can buy on Amazon. If you are dropping off at our UPakWeShip SC warehouse, we have pallets here for you to use. Sizes don’t matter as long as the max is 48×40 inches. Hope that helps.
      Cheers
      The International Moving Doctor

  • Ed Rybarczyk
    Posted at 12:59h, 17 May Reply

    My wife and I are moving to Portugal. We don’t have a place to live and have not started our Visa process. We have sold our house and will be moving out in 3 weeks. If we purchase a crate from you, can you store it for up to 6 months? How much would it cost? If we store our items in a storage unit will you ship your container to us? Thanks for your help!

    • The Moving Doctor
      The Moving Doctor
      Posted at 15:30h, 19 May Reply

      Hello Ed, thanks for the Questions.
      Yes we can store if for you for 6 months and whomever you are taking with in our sales department, probably John john@upakweship.com will be able to give you a special storage rate on this so its cheaper than a self store. Also your U Crate is then already in the right place to get shipped in the next container when you give us the go ahead to ship.
      If though you prefer, we can ship a U Crate to you and then you taker it to a self store and load it and we collect it from there. bear in mind though that someone will have to be there to hand it over to us and also the U Crate would have to be outside on ground flat level for us to collect it.
      We can also at a pinch hold the u Crate in our Rotterdam warehouse so it’s in the EU waiting for final delivery to Portugal if you prefer.
      Either way works for us so its best what suits you to be honest.
      Hope that helps,
      Cheers, The International Moving Doctor.

  • Paul Birza
    Posted at 16:06h, 15 May Reply

    Can the address that the empty container is shipped to be different from the address for the loaded container to be picked up? We’d like to have the empty container shipped to our house but picked up for shipping at a self-storage type company, not our house.

    • The Moving Doctor
      The Moving Doctor
      Posted at 16:17h, 15 May Reply

      Hello Paul, Yes absolutely, I presume you are talking something like a U Crate 100 which could be delivered to your house and then you could drive it over to a self store by a van or pick up truck and load it at the self store. We would then arrange to collect it from the self store. Don’t forget it would need to be on ground level for the pallet truck to pick it up.
      First of all I was thinking you were talking about a 20ft shipping container but that would be hard for you to move across town to a self store lol.
      Hope this answer is ok for you and anything else let me know.

      Cheers The International Moving Doctor

  • MCL
    Posted at 15:09h, 14 May Reply

    Hello I’d like to know if the current tariffs or any other political situations are impacting the speed of shipments at the moment or if they do, how we would be informed.

    • The Moving Doctor
      The Moving Doctor
      Posted at 15:30h, 14 May Reply

      Hello MCL, thanks for the great question.
      First, there are no tariffs on peoples stuff, commonly called Household Goods and in most countries throughout the world, if you are moving to that country with authorization from that country and your items are declared as more than 12 months old, you will be able to import them, duty and tax free.
      Second, the political situation in the world is not really effecting service levels or transit times. In fact the volume of moves we are doing from the USA at the moment has resulted in transit times speeding up for shipping where we are nearly loading a 40 foot shipping container full of U Crates and pallets every day.
      We tend to specialize in shipping both ways across the Atlantic as well as Australia and New Zealand. Thankfully they are all stable so no political issues there.
      There are however some delays in European ports at present (see my mini blog) for more details for the latest news on that. You can also track your shipment through our system tracker as well as we recommend vessel Tracker which is an app for your phone where you can view and track the ship your container is on to see where it is.

      I hope that helps and let me know if you have any other questions,

      Cheers The International Moving Doctor

  • Geoffrey Roehrick
    Posted at 13:02h, 14 May Reply

    We are shipping one U-Crate 200 and two large pallets to Portugal. I just received an email from UPAKWESHIP stating there will be an extra charge if the containers need to be x-rayed. After packing our pallets and U-Crate 200 we wrapped the containers with cardboard, heavy duty stretch wrap:/film and banded the containers with a polypropylene strapping tool. During the custom process do the agents need to remove all of this? Or due to us taking these extra measures are the custom agents going to automatically Xray our containers? If so, what is the cost for each container. Thank you

    • The Moving Doctor
      The Moving Doctor
      Posted at 13:52h, 14 May Reply

      Hello Geoffrey, good question. Our contract covers a lot of extra blurb for just in case scenarios such as customs inspections and customs x rays. Customs worldwide have authority to search your shipment the same as they can search your luggage at an airport, however a full search of your belonging is rare and particularly rare on the route your shipment will be traveling. There is a chance however that Dutch Custome might put the Shipping Container through an X ray machine, which is where a truck pulling the container drives under what looks like a large arm or arch and Customs can see on a screen what is inside the shipping container and what is inside your crate and pallet. I dont think technology allows them to see your toothbrushes packed in a box yet but it would be able to tell if you had blocks of cocaine in your shipment for example. Typically, the charge we receive for a X Ray exam is about $300 so lets say in that 40 foot container we had 12 customers goods loaded, we would divide the $300 charge by the amount of shippers (12) and ask you to pay your share of the exam of $25. This is just an example but it would be something like that. We only charge you if we are charged although it is common for some not so good companies, particularly those who use different agents overseas to make up or inflate the charges for extra profit. You can see from our Google reviews that we do not do that as those that do normally have a lot of complaints.

      So yes it is possible you get an X Ray but if it happens it wont be a lot and there is a much bigger chance you will not be charged anything extra. It’s just there to cover all bases just in case.

      I think having our own offices in Charleston and Rotterdam and being established since 1994 allows us to have a good professional relationship with customs as well as we stay away from some ports that tend to have a much higher risk of physical inspections like the West Coast of the USA.

      I hope that helps, it sounds like you are well organized and have the packing well under control.

      Cheers The International Moving Doctor

  • Jim Kinger
    Posted at 18:24h, 11 May Reply

    When using the U-Crate 100 is it permissible to load plastic storage bins into the U-Crate 100?

    • The Moving Doctor
      The Moving Doctor
      Posted at 13:47h, 12 May Reply

      Hello Jim, yes absolutely. I suggest getting heavy duty ones as the cheap ones can crack and split open if they are being stacked with a lot of weight on them. The other thing is bear in mind plastic bins are not normally square or oblong so you do waste some space when stacking them but if you are ok with that then yes go with it.
      Cheers, The International Moving Doctor.

  • Kim Bjorklund
    Posted at 03:16h, 10 May Reply

    We are planning to move to Sweden but are waiting for our house to sell. We are thinking of ordering a U 100 pallet – and I understand we can order the pallet, and keep it as long as needed until the house sells. Then we load it and call for pickup giving at least 72 hours notice.

    However, what if the worst happens and the house just doesn’t sell? If we have to cancel the transaction and send back the U 100 pallet – unused, what dollar amounts are we talking? The $750 deposit plus shipping? how much would the shipping be from oregon? Trying to see the worst case scenario so there are no surprises.

    Thanks

    • The Moving Doctor
      The Moving Doctor
      Posted at 13:57h, 12 May Reply

      Hello Kim, yes you can keep the U Crate as long as you would like once the $750 deposit is paid as that covers the cost of the kit and the transport out to your home. If you then decided not to ship, you can keep the kit as we have no way of safely transporting the kit back to us but you would lose your deposit but we wouldn’t charge you anything for the shipping. I suggest if you are not sure about going through with your move you either use the pallet service where you get your own pallet locally (therefore we are not charging you for a crate and transport of it that you didn’t use) or wait to have the U Crate shipped to you until you are certain you are definitely going to be moving.
      I hope that helps with alternatives, otherwise if you didn’t move, the worst case scenario would be you lost $750.

      Cheers The International Moving Doctor

  • Charles Lawson
    Posted at 15:01h, 07 May Reply

    We have a large, decorative mirror 3 ft wide by 5.5 feet tall with a 2 inch thick frame, and I need to build a crate for this to ship to Portugal, which allows no raw/untreated wood. The crate will at least require 2×4″ lumber. What is typically used for this? How is this best done?

    • The Moving Doctor
      The Moving Doctor
      Posted at 17:19h, 07 May Reply

      Hello Charles, you can just go to your local Lowe’s or Home Depot and buy the wood you need and build your crate. Any wood you buy from a store is fine to use. You just cant chop down a tree in your back yard and use that wood to make a crate.
      Hope that helps, anything else let us know.
      Cheers The International Moving Doctor

  • Jim Klinger
    Posted at 22:39h, 05 May Reply

    I am about 90 miles from the closest terminal, so outside of the 75 mile distance mentioned in the quotes. Does that mean I can’t use your services or does that mean there’s is a surcharge?

    I live in zip code 72715 and the Van Buren, AR terminal is the closest one to me.

    Thanks,
    Jim Klinger

    • The Moving Doctor
      The Moving Doctor
      Posted at 12:00h, 07 May Reply

      Hello Jim, we can still collect it, but will be a little more expensive and it might be collection days of only 3 times a week. If you fill out a quote form on the web site, they will be able to give you a door to door price for whatever service and destination you require.
      Cheers, The International Moving Doctor

  • Tom Lopez
    Posted at 20:33h, 01 May Reply

    Hi MD, We are moving to the Netherlands, in The Hague area on 05/26 but do not have a residence yet. Will we have to store our U-Crate in the US until we have our address in The Hague or can we provide the address while it is being shipped? Regards, Tom

    • The Moving Doctor
      The Moving Doctor
      Posted at 14:10h, 02 May Reply

      Hello Tom, thanks for the question. We can either store a U Crate 100 in the USA for $25 / week or in our Netherlands facility for 25 Euros per week if you need it stored. You can also advise us of a new delivery address at any time.
      It’s standard procedure that before delivery we check with you to confirm the delivery address so at that time or anytime before, you can change the delivery address. We charge the same price for all of the Netherlands so it does not affect the price either.
      I hope that helps, did you watch my video about us moving to the Netherlands with U Crates?
      Cheers The International Moving Doctor

  • Scott Hendricks
    Posted at 14:35h, 30 April Reply

    Once a 20 foot container is loaded, how long does it typically take for it to arrive the delivery address… For example, San Antonio, TX to Brussels, Belgium?

    This is assuming customs check goes smoothly.

    Thanks,
    Scott

    • The Moving Doctor
      The Moving Doctor
      Posted at 20:50h, 30 April Reply

      Hi Scott, it can depend a little on ship rotations and booking availability but the coordinator would be able to give you an eta of the vessel arriving in Antwerp once it was booked and you could expect delivery the following week after vessel arrives, possible the same week.
      So in your case lets say we are allowed to take it into the port of Houston in week 1, then it is loaded and sails in week 2, allow 2 weeks sailing to Antwerp, then a week for unloading and customs clearance and delivery following week, makes on average 5-6 weeks. Once in a while it can be 4 but 5-6 in more likely.
      Once we have a booking on a ship though i would budget for 7 days after the ship arrival. There are some delays going on in the USA and Europe in ports at the moment due to congestion.
      I hope that helps, cheers The International Moving Doctor

  • Mads
    Posted at 20:03h, 29 April Reply

    I’m moving from the US to Denmark and shipping my belongings as FCL. I’m a hobby woodworker and have both some handheld power tools (e.g. drill with battery) and a small amount of (kiln-dried) lumber. I also have a battery-powered lawnmower. Can I ship these items with the rest of my stuff?
    Thank you!

    • The Moving Doctor
      The Moving Doctor
      Posted at 20:59h, 30 April Reply

      Hello Mads, yes all should be ok but make sure batteries are dead and put in zip lock bag, separated from the tool.
      All lumber should be treated, not sure about kiln dried and not sure how small amount it is. If its all in a box listed lumber then I would think customs would want to stop and inspect it, but a small amount in a box listed on a packing list as hobby equipment would probably be ok.
      Sorry to be vague but we have to be a little careful in what we say.
      Hope that makes sense, any further questions on this feel free to email the moving doctor move@upakweship.com
      Cheers The International Moving Doctor

  • shipper 101
    Posted at 22:46h, 25 April Reply

    Need to ship boxes to france, do you help with the EPR?

    • The Moving Doctor
      The Moving Doctor
      Posted at 19:13h, 28 April Reply

      Hello Shipper 101. We ship all our box shipments like the pallet service or U Crates to our shipping facility near Rotterdam and then clear customs and truck your shipment to France to your new residence from there, so we don’t need an EPR so we do not help you get this.
      All we need is a copy of your passport and a packing list. I hope this helps and makes sense.

      Cheers

      The International Moving Doctor

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