Why You Should Check Reviews For Your International Moving Company

Why You Should Check Reviews For Your International Moving Company

Whether you’re a customer or a business owner, the power of reviews, good or bad, can be a deal breaker. So while you check reviews for products before you make a shopping decision, why wouldn’t you check international moving companies reviews before you move your life and family to the other side of the world? There’s a lot to think about when you’re moving internationally, so you need to feel safe and confident that your removal company will responsibly do everything it can so you don’t have anything else to think about. This article will explain what you need to know about international moving companies reviews and their importance.

What you need to know about international removals

From making your initial enquiry to waving them off after you move in, there’s plenty to learn about your removal company along the way. And choosing the right one can be one of the most important steps you take on your new journey.

As well as checking international moving companies reviews and overall ratings, there’s plenty of things to check out to make sure you’re getting what you need from an international mover. Here’s a selection of essential criteria to look out for and consider when you start planning.


Not just the availability to move you and your belongings thousands of miles when you need, but the availability to move you all to your destination country. Not all international moving companies will operate in every country, so this needs to be one of the first things you check. Every removal company should list where they operate – if your new home country isn’t listed, move on.

Office hours

It’s not unusual for international removal companies to only have their offices staffed Monday to Friday during office hours. This policy should be OK for you, but it might give you peace of mind if they have opening hours on weekends and possibly evenings too. Check this and make sure you have all the relevant contact details.


Moving people, possessions, families, and lives internationally is no small feat. Undertaking this properly means every aspect of the move must be done correctly. Gaining an outstanding reputation for this takes a long time to build, so a lengthy time of trading for an international removals company is well worth looking out for.

Reviews and ratings

Reviews and ratings are like gold dust for both customers and businesses. For customers, they help them make a decision based on other people’s experiences, and for businesses, it helps build and seal their reputation as a market leader. In your research, aim for international moving companies reviews that are higher than average.

The importance of checking reviews

It might be challenging to scroll through dozens of reviews about potential removal companies, but it’s definitely worth checking. Reviews are authentic snapshots of people’s experiences, showing you the company’s key areas of expertise, where they’ve been outstanding and where they haven’t. You’ll get a good feel for whether or not they’ll be the company for you. Here are a few things to look out for.

Customer service

When you’re moving your whole life to another continent, customer service needs to be exceptional and being available to answer questions and deal with situations is crucial. Good service can mean how quickly telephone calls or emails are responded to, whether there are extended operating hours, or just how courteous, knowledgeable, and dependable the staff are.


International shipping insurance is a crucial consideration when moving continents. Good reviews for total loss cover, as well as cover for loss or damage to individual items through various means, shows your chosen company knows what it’s doing and is planning for the best but preparing for the worst. A good or bad customer experience will always show in their reviews.

Pet policy

There will be different regulations for bringing pets into other countries. There may even be laws about what’s considered a pet, and animals like snakes, rodents, or birds may have further restrictions. Your removal company should be able to help you and give you all the advice you need. Reviews are an excellent place to start checking this.

Associated costs

Many international moving companies will provide a detailed quote once they know all the details of your move. But are they transparent about any other costs? Are there any additional hidden costs involved? People often use reviews to highlight money-related issues, so keep an eye out.

Which international removal company is best for you?

Moving countries can be demanding and complex for many different reasons. But any international moving companies reviews should give you a better picture of who can move you as efficiently as possible with minimal stress and hassle.

Firstly, understand your own needs and what you and your family can take in terms of stress. Some people are much more relaxed in their approach to moving and life. But others can be deeply affected by the stress and anxiety associated with moving. So make yourself a priority and know what you need from a removal company to make your life and move easier.

And secondly, while you’re in the process of gathering information or quotes from your shortlist of removal companies, don’t forget to ask questions. They say there’s no such thing as a silly question, so don’t be afraid to ask, so you know everything you need to know. It’s important to remember that removal experts get asked many questions, and they might not know exactly what your requirements are, so just ask, and they’ll be able to tell you.

And, finally, keep checking those reviews. Many removal companies offer similar services, so it can take a lot of work to choose between them. But reviews are where you’ll see the good, the bad, and the ugly. You should have identified any particular areas important to you for your move, so if a company doesn’t live up to your expectations in their reviews, it should make your process a lot easier.

International moving and shipping with UPakWeShip EU

Whether you’re moving for personal or professional reasons, you need to know that your removal company will do everything possible to make your move swift, safe, and successful. At UPakWeShipEU, we make international shipping easy, giving you a smarter way to move overseas.

With moving and shipping services covering the USA, Canada, Europe, the UK, and the rest of the world, UPakWeShip offers affordable price guarantees with no hidden fees. And we have a solid reputation for saving customers time and money, including a Google rating score of 4.9 out of 5, based on 127 reviews.

So contact us today by calling +31(0)6 21 61 76 19 or emailing move@upakweship.eu.com to get your free quote. You can also download our customs forms, see our service guides, and find out the approximate volume in cubic feet you’ll need for your move.

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