Introducing the New UPakWeShip Customer Hub!

We are hugely excited to reveal our new, customer hub for all of those who book with UPakWeShip!

Our website has never been more user friendly. We listened to our customer feedback, and we are confident to say that we have delivered.

So, what’s changed?

Well to start with, we’ve changed up the design to maximize efficiency and offer a better online experience for all of our customers – everything is displayed in your dashboard as seen below.

We now have the option to book insurance directly through the hub, rather than by reaching out to your shipping coordinator. You set the value of the insurance, and our insurance policy costs 2.5% of the values you put on your items and only 2% if the value is over $30,000.

Unsure of your customs forms? Don’t worry, simply select which applies to you and your move through our Customs Forms page.

Need to reach out to the UPakWeShip team? We’re right on hand with our Customer Support forms – you can even secure your collection date online.

And if you’re looking to transfer your USD into a foreign currency, our friends at CurrenciesDirect can help.

Our new Customer Hub was designed for you – our customers. We want your moving experience to be as smooth as possible, which is why it’s important your online experience is too.

You can access the new dashboard here. We hope you enjoy it as much as we do!